Commercial use - Connection time out

I am using windows home for at home personal and non commercial work. Worked for years actually on team teamviewer. But recently I've ran into an issue with windows update making my PC unbootable. This resulted in me fixing the error and reverting to some older windows updates. Teamviewer worked fine up until I used this bat file that installed the ability to use group policy editor on win 10 home version (which only come factory in pro editions for win 10). The reason I installed this is to have the ability to disable windows updates (to prevent what just happened with win 10 pushing bogus updates automatically) Which I did. Now team viewer said my system is a commercial account ? I tried restarting and even deleting teamviewer and it works for a while then right back to commercial use detected.

I understand teamviewer is free and you guys don't want people using it commerically for free. Don't get me started on those people that "just need to log into my work computer for an email" because I don't do that at all what so ever. I have 8 computer's all personal in my home and need access with teamviewer. I'm willing to pay for my usage but I don't want to have to pay for the commercial use at current price if I'm not fully using all the features which brings me to ask if we can get a less expensive version for lite commercial users. With maybe limited features. For cheaper. (Idea pitch that nobody important enough will read)

Furthermore I want to have access to my PC and I'm in a situation where changing hardware or software can destroy my ability to encrypt current data so deleting windows or adding a new version or anything like that IS NOT AN OPTION for this pc at this time. I lost enough down time just fixing Windows 10 After the update. After disabling the features from newly added group policy editor, it still shows commercial use detected also.

I'm at the point where I'd be willing to pay for a license at reduce price. (Highly unlikely)

OR

Just having to find a different software for this ONE pc when all my others work with teamviewer (pain the **bleep** **bleep**)

OR move a bunch of **bleep** just to connect a monitor for 15 mins every couple days. (Pain but honestly it's what I've been doing)

Any ideas to completely remove this problem with teamviewer without having me change any of my current setup would be appreciated.

thanks for anyone's time, and don't get me started on the "this is the wrong thread" because it's been two weeks and I still haven't heard back from whoever supposed to be resting my ID (again).

I'm feeling my personal scenario might not be the same scenario as others experiencing the same problem.

*Ignore*

Lastly I feel like this is teamviewers quiet way of getting all of us freeloaders to pay up and cough up the money we been using for free all these years and to slowly erase the neutral line thats in between those "I need to check my work email from home computer one time" and those "hey co-worker let me connect teamviewer to help you while we are here at work on our commercial computers in our commercial environment" people.

Rant over thanks for listening, any ideas??

Again, I am NOT getting a commercial use detected message.

my teamviwer sessions are ending in less than a minute. happens on my mac and my ipad. happens even if i log out. happens when connecting to someone else's computer or connecting to quicksupport on their ipad. i have not received any commercial violation notice.

Hello I was kindly asking why teamviewer recognizes me for commercial use when instead I use it only from Smartphone to my desktop .. Thanks. Just to check my web radio.

Same thing with mine. Can't even submit a ticket.

I am also told non commercial use. I have one computer. Can’t find any way to fix this. Does anyone out there in Teamviewer land no how to fix this? I also am out of town and find out I can’t connect with out any notice.

I’ve been using the Team Viewer free version for a long time to connect to my family’s member computer to help them resolve problems. All of a sudden today I’m getting a message that I’ve exceeded a limit and I get disconnected. Has something changed? My brother had the same exact problem yesterday when he tried to help me.

Can someone fix my account so I can use this again?

I'm using TeamViewer solely to help a family member. We use it maybe 1x every two weeks. Today it timed out after 1 min. Is this new and can I get a license that makes sense?

Does not say how to fix it

I'm changing to **Third Party Product**.

I've had the same issue and it makes no sense

Your sight is awful. I have gotten nowhere as to being told I am erroneously a commercial user.what an awful system you have for communicating with support

Not sure if this is mistaken commercial use ( I had to do that tap dance before), but like many here, I'm "family tech support" for my 93 year-old dad who lives over 600 miles away. It looks like this issue is several days old -- that's unacceptable. I'm an IT professional and this certainly wouldn't lead me to want to deploy this product commercially.

(Third post)

I discovered that once I click CONNECT--even if I stop right there (without typing in the password of the needy machine)--after about 20 seconds the message will pop up and the session will auto-abort. And it's the timeout; not the commercial use suspected.

My theory is that the ID that is assigned to my PC has recently (and erroneously) been flagged somehow up on the TV mothership. So I installed TV/Free on my wife's PC which is sitting right beside mine. Therefore the router, the modem, the ISP, the IP address, my username & password and the ID of the needy person's machine are all the same; only the "Helper" machine is different. It worked the first time, and allowed me to remotely-operate the distant machine as I have done countless times before.

Oh - and just for fun - I uninstalled TV from my machine, and sterilized the Registry of all entries associated with "Teamviewer". After a re-install of the Free version, the issue is exactly the same.

Somehow, it seems I have triggered something and Teamviewer seems to believe that I'm using it for professional purposes. I just want to help my mother who lives 400 km away with her computer problems. How do I fix this issue? How do I fill a ticket?