Is TeamViewer able to connect an Android with an iPhone?

I'm trying to help an Android user but I have an iPhone and a Mac. We can't seem to be able to connect. What are we doing wrong?

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Thank you for contacting us.

Can you kindly check that setting on both devices please.

Admin side: using TeamViewer client on PC or macOS, open and use TeamViewer Remote Control on mobile device

Remote side: using TeamViewer client on PC or macOS, open and use QuickSupport on mobile device

For more information, feel free to check out this knowledge article please.

TeamViewer Rise: The event for IT experts
Have you heard?! On October 21, we’re hosting TeamViewer Rise—and we want to see you there! The digital event dedicated to IT experts. Join us to hear industry leaders as they share demos, roadmaps, and real-world strategies for delivering better IT. Take part in our first annual event for Proven, ready-to-deploy…