Commercial use - Connection time out

i use team viewer just to check email on various computers located around my home and also use it when i go on vacation just to check my personal email never for any commercial use. Why have you blocked me using team viewer for this purpose

I have the same problems. All the version is free but after 50 seconds they close

I have free license blocked due to high activity. I use TeamViewer to connect to my home computer remotely. It says to contact support to have it removed.

Getting merged into this post is annoying. The only answer here is to have your account reset. I've done that and I'm still timing out. My Dad doesn't even have an account - so how do I get his account reset that doesn't exist? This is stupid. I'm going to go use **Third Party Product** instead.

i am using teamviewer for personal and game

but yor recognize i am using for business

so i can't connect my computer when i am at my office room

please help me

tks

Hello,

I am a user of TeamViewer and I have corporate license to use it. When I connect to my customer's computer, I just stay in contact only in 5 minuıtes. After 5 minutes, an alarm screen appears and my connection close auutomatically. Alarm screen says you are using demo version. What reason can cause to that problem. We are not providing service our costumer at the moment and it is so importnat to solve the problem as soon as possible.

Thank you for your support.

It is getting pretty frustrating to occasionally and suddenly be locked out for commercial use suspected. I have tried to get someone at Teamviewer to tell me why that might be. No luck.

We have several friends and family my wife and I help with their Windows computers. Their computers are pretty much permanently located in their houses. Our PCs are rarely used for Teamviewer while away from our house.

We are retired and have no work/business PCs to connect to at all.

On very rare occasions I have connected to another PC from my hotel room but that has not happened in over a year and I just got locked out again a week or so ago.

I do have one friend who has 2 PCs in his house and once in awhile I will connect to both of them simultaneously but I cannot correlate having done that with getting locked out. Does anyone know if that is not allowed for free use?

Anyone KNOW reasons they have been locked out?

Thanks,

Ken

Hi all.

I'm not home now and want to connect my home computer using my phone. I try to start remote access to my computer using my phone.

But TeamViewer tells me that it is commercial usage and stops connection in 1-2 minutes.

How can I get my home computer ?

Thanks

I occasionally use TeamViewer (free) to help non-technical family members who are real dummies when it comes to computers. I recently installed TeamViewer on my recently-widowed sister's PC since her husband was no longer around to help with PC issues.

But today, on our first try at helping her, within several seconds of gaining control of her PC a message popped up on my PC saying: "Connection blocked after timeout.

Your license limits the maximum session duration to a partner, immediate reconnects are blocked. Please try later or upgrade your license.

Connections to this partner will be blocked until 15:29"

But after waiting till the nominated time and trying to reconnect, the same message appeared immediately (no connection established), with a new, LATER time. So it was impossible to connect.

Despite installed TeamViewer only a few weeks ago, her PC said it needed updating, so she did (I think, though each time she now runs it, it says she needs admin permission for program to do 'something' – I don't remember what she said the message was). She runs Win10 Home 64-bit, and I run Win7Pro64 with TeamViewer Version: 15.19.5 (32-bit).

Any suggestions about how I can successfully support my sister with her PC issues?

Thanks,

Daniel

It kicks us out of Team viewer from each user after two minutes of use. Can you turn this off for all 5 licenses because we use support with a 5-channel corporate license?

I have completed the necessary form two or three times now.

Each time I do, TV sends me a message a few days later telling me:

Thank you very much for sending your self-declaration of private use to us.

We have successfully reset the TeamViewer ID(s) you submitted via the form provided earlier.

We acknowledge that you are using TeamViewer for private use only on these devices.

BUT

Next time I try to connect to one of my home network computers, I again get the message that I am suspected of using TV for a business, and I am cut off yet again.

In the last month or two, I have spent longer being cut off that I have been cot on.

Hi,

I'm interested in to start a new session and after the session is closed to get the duration of the session via api or via local information. Is this possible?

Hi All, sorry for the Noob question, i get kicked off after around 10 seconds of loggin into a private personal machine. This is a free version.

Never happened before is this due to a policy change ?

Thanks guys