How do we get out accounting computer to be on line in Team Viewer?

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healyn01
healyn01 Posts: 1 ✭
in General questions

We just renewed our license and I can't access our accounting computer. It keeps telling me it is not on line. I can access the internet for news, weather, etc. , so I don't know what the problem is.

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  • JeanK
    JeanK Posts: 6,988 Community Manager 🌍
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    Hello @healyn01,

    Is "Ready to connect" indicated on the computer's TeamViewer interface?

    image.png


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