Commercial use - Connection time out

I'm so mad I'm using it for personal use, so why do I keep getting a message saying I'm doing it commercially? This is the TeamViewer ID that I personally use at school, so I hope the commercial restrictions will be lifted soon.

ID **Do Not Post TeamViewer IDs**

ID **Do Not Post TeamViewer IDs**

No, and why does ID **Do Not Post TeamViewer IDs** keep saying the password is wrong?

Why can't I set a personal password?

It worked fine before, but why is TeamViewer suddenly disabled like this?

It's really very inconvenient.

Hi everyone, my account was wrongly accused of commercial use. I use the program for personal purposes only. What should I do?

Dear All,

I have the same problem 😪.

"You have used your account for commercial purpose"

Best regards

Harald

I am CLEARLY *not* a commercial concern. Why am I getting this utter gibberish pretending that I seem to be one ? There is not the slightest indication of being a commercial concern, far from it. Rare uses to check something on a remote PC at my or my partner's home is blatantly obvious private use. If you don't want to offer a free service why not just admit it and ask folk to stop using your product instead of putting folk through the mill, getting them looping around trying to get something to work, or even to login to report your problem, when it was set to be logged on permanently anyway. Clearly it has to running always if access to the remote PC can be required at any time. That's the point of it. Why log people off for fun ? And the FOUR times it forced me to confirm my tablet via e-mail is beyond belief. You already know it's valid, it's been used in the past. Is this some kind of sick joke ? And how difficult is it to provide a chat window when one has to report a failure by the Team Viewer company's product ? Don't you want to know when you have something wrong ? What does that say about the company and it's attitude ? Trying to contact you and then only finding this thread, was bad enough. I've no confidence posting here will result in positive action based on my experiences so far today. Who's going to find it on the end of a 312 page thread ? You need to get your lack of service sorted and stop annoying folk by preventing them using the application, suggesting they are commercial concerns, logging them out, and pretending that all already known computing devices need revalidating. Since you don't seem to have a chat window option I'm unsure what more I can add. I'll try again later to see if you've fixed your bug.

I have been trying to get my account unblocked or reset. I'm old. I don't have a printer and I'm not really mobile. I cannot print and sign the form to reset. Please advise.

Hi, mi license free used with 2 pc and a Mac is now seen as commercial but only in one pc. on the other two device, PC and MAC, no advise. In all of them the device is registered to my account. i use often to connect between the three devices.

Can you help me?

Thanks

It appears TeamViewer is being used in a commercial environment

TeamViewer is offered free of charge to everybody for personal, non-commercial use – and most of our users play by the rules by purchasing a license if they intend to use TeamViewer for commercial purposes.

I AM ONLY USING FOR MY FAMILY SUPPORT

Umm, NO. Per Teamvier's terms, any use where MONEY is made is classified as commercial usage. Using a work PC to connect to your personal PC is not a monetary usage. It's still a private use, just on a computer you don't own. That doesn't make it commercially used.

And lately, I'm being blocked/kicked out. HOW? all my PC's, except for one, is located in my house, using the same IP Address. Thus, this should immediately not cause any commercial use suspicion. This isn't the first time and it's getting to the point where an alternative needs to be used. Teamviewer was great, but as all companies that bring you in for free, now they want your money. If it weren't so dawn expensive, I'd pay for it. But $50+ per month to connected to my OWN pc's with alternative (just not so easily), is ridiculous. Charge a ONE Time $50 single user charge for unlimited PC's/Devices, and I'm in, if it would get rid of this commercial use garbage.

TeamViewer has incorrectly flagged my personal use as Commercial. I've filled out the form to have them review it, but it's been several days. Any idea how long it's taking them to review these requests and respond?

This is the second time this has happened. While TeamViewer has been my preferred choice for commercial and personal use for years, my devotion is starting to wane.

Thanks.

Hi,

I only use the TeamViewer for my several computers, it is only for personal use, but I had been detected for commercial use. So what can I do now?

Chris Wong

Hi there,

Fairly niave with using TeamViewer. Have been trying to get it to work with my mother some months ago but gave up due to poor connection. Trying again today with better service however its saying... that it has to limit my use because my usage pattern suggests I'm using it professionally. I've barely got it to work once so not sure what this is about or what to do about it.

Help would be appreciated.

This is just a follow-up to my previous post. I have been using TV without issue since then. I just saw that I got an email yesterday from personaluse@teamviewer.com that says the IDs I submitted were successfully reset to personal use.

I got a nice reply from Akiho_S, explaining that the software mistakenly might think I'm using it for commercial purposes, when I'm not. I was directed to request activation. I filled out the form, signed and dated it, but the website interface doesn't think it's a pdf, so it won't upload it. Why is everything so difficult. I just spent 2 hours redoing the pdf and trying to upload it, to no avail. So, here I sit, stuck in no man's land. All the security logging in, selecting pictures, getting auto logged out and starting the whole process all over again. Form is filled out, dated and signed, with nowhere to send it.

All this so I can continue to help my elderly friend who's 85 years old and struggles with her pc and printer.

I guess all I can do is call tomorrow. I'm so acutely frustrated at the extensive process I have to go through to help one little old lady. 2 years of helping her and now this.

I only use TeamViwer to connect to my own computer at home. I have used TeamViewer for years, but now it gives me this message and I can't log on right after, why?

Hi there.

My brother is currently in an induced coma due to covid and pneumonia. I have been using teamviewer to control a phone that we've given to his nurses as we are not allowed to visit. We play a controlled playlist and live recited prayers from homes of loved ones and hit play a few times per day on his phone.

Teamviewer has now closed this access as were are using the service excessively(?) and considers our use to be professional use.

We are hopeful that some steady improvements in his health will mean we won't need to use this service for more than a few weeks so might it be possible to continue to use this as a free service?

Regards,

Bhagat Singh