tv_x64.dll locked by VirtualBox

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BMarofsky
BMarofsky Posts: 2 ✭✭
in General questions

When upgrading Teamviewer i get this error:

2020-02-02-21-12-43 TVWriteFileEntry(): Warning! File C:\Program Files (x86)\TeamViewer\tv_x64.dll could not be moved to C:\Program Files (x86)\TeamViewer\Update\TVInstallTemp\TVFile17.bak.

I see tv_x64.dll is locked by VirtualBox:

29d4.2a60: supR3HardenedMonitor_LdrLoadDll: returns rcNt=0x0 hMod=00007ff97efe0000 'C:\Program Files (x86)\TeamViewer\tv_x64.dll'

 

Closing VirtualBox allows me to upgrade TeamViewer.  Any was to fix this?

 

Oracle Support said its a Teamview issue and the way that dll is signed.

 

 

 

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  • NinFanBoyFTW
    NinFanBoyFTW Posts: 1
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    Hi did you ever figure out a solution to this issue it keeps giving me major issues with my TeamViewer

  • JeanK
    JeanK Posts: 6,987 Community Manager 🌍
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    Hello @NinFanBoyFTW,

    Currently, there is no planned bug fix regarding this.

    I recommend opening a ticket and report the issue to our customer support directly.

    They will be able to forward it to R&D, as it seems to be an isolated issue.

    ➜ Open a ticket

    Community Manager

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