How to get confirmation for a non-existent domain?

MLIPC Posts: 4 Newbie

I registered an account for a long time on my e-mail in the domain. But after the Russian invasion of Ukraine, Yandex lost domain

E-mail itself is still available to me, but only via the other domains:, etc.

Whichever browser I use, TeamViewer asks for confirmation (two-factor authentication) via email. But for the reasons described above, I cannot receive this email. 😕 What to do?



  • Natascha
    Natascha Posts: 1,593 Senior Moderator

    Hi @MLIPC

    Thank you very much for your post and a warm welcome to our Community 😊

    Did I get it right that your email domain changed from to

    Is there a possibility that you are still signed in to one of your local TeamViewer installations (in the application itself I mean)?

    If yes, you have the chance to change your email address in one of the ways that are described in the following article 👇

    Update TeamViewer Account Data

    Please let me know if this is possible. I am really looking forward to your reply and wish you a great day.

    All the best,

    Natascha 🙋‍♀️

    German Community moderator 💙 Moderatorin der deutschsprachigen Community

    MLIPC Posts: 4 Newbie

    Natasha, to put it bluntly, yes, the domain has changed in my mail from to

    And, unfortunately, I can no longer log in (without confirmation in the mail) in the application.

    MLIPC Posts: 4 Newbie

    What to do?

    MLIPC Posts: 4 Newbie

    Before this post, I called the hotline. They shrug and say that it is in this community that I will be helped.

    To whom to turn for help? 🤔