One of my PC's will always prompt locally for confirmation, regardless of settings

PND
PND Posts: 3
edited June 2022 in General questions

As the title states, one PC (out of 3 on my account) will always locally display a confirmation of access dialogue box. I've reinstalled TV and deleted user settings, made sure Full Access is selected under advanced settings, tried with/without easy access, even tried just setting a password and much to my surprise it will even prompt for access after I type in the password set in TV. This started one day randomly out of the blue, for real. Was fine for years and then just not. What's up with this one?

Best Answer

  • JeanK
    JeanK Posts: 7,031 Community Manager 🌍
    Answer ✓

    Hello @PND,

    Welcome to the TeamViewer Community!

    Did you check the advanced settings for connections to other computers of your local computer (not the remote one, the one you are using to establish connections)? Maybe you have the wrong settings there. Make sure you have also Full Access set.

    This could be something that prevents you from remote control directly into the remote device.

    Let me know if this fixed it.

    /JeanK

    Community Manager

Answers

  • PND
    PND Posts: 3

    This is still an issue

  • JeanK
    JeanK Posts: 7,031 Community Manager 🌍
    Answer ✓

    Hello @PND,

    Welcome to the TeamViewer Community!

    Did you check the advanced settings for connections to other computers of your local computer (not the remote one, the one you are using to establish connections)? Maybe you have the wrong settings there. Make sure you have also Full Access set.

    This could be something that prevents you from remote control directly into the remote device.

    Let me know if this fixed it.

    /JeanK

    Community Manager

  • JeanK
    JeanK Posts: 7,031 Community Manager 🌍

    @PND I am happy that I could help.

    Hope to see you posting soon again!

    /JeanK

    Community Manager