Why my devices are unable to migrate? I am using free Team viewer from last 4 years for starting computers from wake on LAN. but now my devices are not migrating. My version is 15.67 what's the cause? Please help.
Hi @Rafia_Sumi25,
Thank you for getting back in touch with us! 😀Sorry to hear that the issue hasn't been solved yet.
I'd like to share a helpful Knowledge Base article that outlines the migration process. Please refer to it to ensure your steps align with our recommended instructions. The article also includes additional troubleshooting suggestions that may help resolve the issue. 😉
If the issue continues despite these efforts, kindly note that the free version of TeamViewer may come with certain limitations that could be affecting the migration.
If you have an active TeamViewer license, our dedicated support team would be more than happy to assist you directly and provide personalized support.
Let us know if you have more questions😊
Chisa
Thanks @Chisa_R for your reply. I tried all these but still not working. I used this wake on LAN from long time but now its not working. Please help.
Thank you for your question and welcome to the TeamViewer Community! 🥳
To begin with, can you please go to your TeamViewer Full Client's login page and update your TeamViewer to the new interface by enabling the toggle "New interface" on the top right — highlighted in orange in the picture above. Using the new interface is highly recommended for free users to access the latest features, enhanced security, and improved compatibility.
Then, please make sure that your TeamViewer is up to date. To check for updates, click on the Help menu and select Check for new version on your TeamViewer account. If an update is available, you’ll be prompted to install it.
Finally, please ensure you're following the correct steps for migration by referring to this guide 👉️Migrate your devices
Please let us know how it goes!😉
