account deletion
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leetemp
Posts: 2
I lost access to my authenticator and don't have the recovery code to my account.
Need to have the account tied to [email removed by Moderator] deleted so I can recreate an account.
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Comments
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Hi leetemp,
Thanks for your post!
Please have a look at the following thread to see how to get help with your question.
https://community.teamviewer.com/t5/TeamViewer-12/lost-recovery-code-and-wiped-phone/m-p/9498#M4965
All the best,
Jonathan
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Thanks - I'd read that previously, but have no alternative to account deletion, which is why I reached out.
If resetting the 2FA is an option, that would be preferred, but it seems the account needs to be deleted to recreate it.
Thanks for your help.
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