We cannot contact TeamViewer directly, as this is non licensed version. So basically who should be contact.
same, i dont know how to fix this. not sure what went wrong.
Sadly. It's very similar to witch hunting. I have already written a request in "Request from Commercial Use Suspended form". In this way you will only scare away old users and new ones. At the moment, Teamviewer (IMHO) is a very convenient tool. But these "jokes" are alarming.
Personally, I do not understand where suddenly took the suspicion of commercial use. I only have 4 PCs and 1 PC at my mom's. Yes, I often go to my home Linux-server from work (from my personal laptop). And what is commercial use now? I have never earned a penny on teamviewer in my entire life.
I had a same issue.
I'm non-commercial user.
But It show with message i can't use it anymore.
Need your help
ID :[personal information removed]
I'm helping students in my free time by doing consulting work. Everything was working fine, untill I've got that message "You are currently using a free version of TeamViewer on your business network. TeamViewer is free for persunal use only"
Teamviewer was always a really easy to use tool, but I don't know what has changed in the management, that you guys are know hunting down 'personal users'. I had great respect for Teamviewer and their service, but now it act's like a big coorporation that's interest merely shifted to business.
Some clever algorithms will probably detect some of "business users" but it will give a lot of false positives and headaches.
People love Teamviewer for it's easy use and it's a big benefit for teamviewer to have that mouth of word. However, putting this whole algorithms to check wheter someone is a commercial user or not, just put's Teamviewer in the row's of less attractive remote desktop tools.
Worked fine, solved in two days.
Thanks to all the teamviewer team for this great job!
[comment removed per Community Guidelines - #6 - Just the facts, please]
I got timed out error message after less than a minute. Wait for another 5 minutes just to be able to connect for another 50 seconds.No idea how to fix it but this is ridiculous. If they want us to purchase their license, they don't even have option for home user. I only need it to monitor stuff at my other place (since I got back and forth between two places every week).
Or could it be just a bug from their recent update??
I am having same issue i use teamviewer to help my fiancee with her school work. and to spend time with her no commercial use but am being punished as though i am using it commercially
Same issue here: Teamviewer times out after about 30 seconds. Have been using Teamviewer Free for years but this is new. Teamviewer support does not support free users (Message "Due to the high number of private inquiries, we can't provide email support to private users.")
this is useless. teamviewer support is non-existent for free users. they only care about their "paid" customers.
Last time i was able to use my free license to connect to a laptop right next to me for hours. now its showing me as commercial use LOL. I have no idea teamviewer inbuilt an AI which can analyse and tell if its commercial or personal.
I've already moved on, purchased another reasonable Remote desktop app. please dont waste your time with teamviewer. that's all i know to tell you guys
Please enlighten us as to what was done to resolve this issue for you? We have all filled in the required form and still waiting for an actual reply (instead of an automated one).
Thank you for answering yes the question is for everyone sorry for the confusion ?. Did everyone get a reply when they sent their form in? I didn’t receive an automatic reply so now I’m wondering if the form even went through.
some problem with me
Same here. I've been using Teamviewer for many months as a single/home user to occasionally check on my crypto miner rig. But today I started getting the message about my licence restricts the user time etc...and then locks me out for a short time, but then when i do get my access back it locks me out again after less than a couple of minutes...
What's more annoying is that I only own 1 monitor and it's a real pain to relocate it to my mining rig in the garage just to check that it's still running ok.......guess I have to buy another monitor and keyboard etc... thanks for that TeamViewer....very frustrating
I don't know, I submitted my ID in that form last week, and nothing has changed so far. Only iOS works. I feel like they're ingnoring the issue, the must see this forum right?
The same problem with using...
please share which application can I use instead of TeamViewer? from my Android to laptop.
I m using go to my pc.
That's why I wonder if this is intentional. [comment removed per Community Guidelines - #6 - Just the facts, please]
I get this warning seconds after logging in. I have tried to reinstall but it keeps happening. I am on the non-commercial licence. Any ideas?
Good afternoon, after some use I was blocked by a tim waver on suspicion that it is used in commerce is not so the time the vimper is used for personal purposes! how to correct?
@sam20e: I had the same problem (teamviewer set to "commercial") in the past. I submitted a "problem report" on a Sunday at 19:00 and had an answer when I checked on Monday morning: "Thank you very much for your message. I set your ID to private, non-commercial usage, because I believe you that you do only use TeamViewer for private use. So you are now able to use the free, non-commercial version again." I can't remember what facility I used to notify them. Right now I would try using the "I'm not happy" button in the "Feedback" section of Teamviewer.