Please find more information here.
Thank you for answering yes the question is for everyone sorry for the confusion ?. Did everyone get a reply when they sent their form in? I didn’t receive an automatic reply so now I’m wondering if the form even went through.
some problem with me
Same here. I've been using Teamviewer for many months as a single/home user to occasionally check on my crypto miner rig. But today I started getting the message about my licence restricts the user time etc...and then locks me out for a short time, but then when i do get my access back it locks me out again after less than a couple of minutes...
What's more annoying is that I only own 1 monitor and it's a real pain to relocate it to my mining rig in the garage just to check that it's still running ok.......guess I have to buy another monitor and keyboard etc... thanks for that TeamViewer....very frustrating
I don't know, I submitted my ID in that form last week, and nothing has changed so far. Only iOS works. I feel like they're ingnoring the issue, the must see this forum right?
The same problem with using...
please share which application can I use instead of TeamViewer? from my Android to laptop.
I m using go to my pc.
That's why I wonder if this is intentional. [comment removed per Community Guidelines - #6 - Just the facts, please]
I get this warning seconds after logging in. I have tried to reinstall but it keeps happening. I am on the non-commercial licence. Any ideas?
Good afternoon, after some use I was blocked by a tim waver on suspicion that it is used in commerce is not so the time the vimper is used for personal purposes! how to correct?
@sam20e: I had the same problem (teamviewer set to "commercial") in the past. I submitted a "problem report" on a Sunday at 19:00 and had an answer when I checked on Monday morning: "Thank you very much for your message. I set your ID to private, non-commercial usage, because I believe you that you do only use TeamViewer for private use. So you are now able to use the free, non-commercial version again." I can't remember what facility I used to notify them. Right now I would try using the "I'm not happy" button in the "Feedback" section of Teamviewer.
thank you @TheAncient
Sam20e, gotomypc isn't paid ?
I have submitted the request almost 10 days and did not get any reply. The teamviewer did not work. I just used for my personal research study. It is an awful experience. Hope the support team can solve this kind of problem soon.
This is NOT a duplicate of the other thread named almost the same.
It appears that my ID [personal information removed by moderator] has wrongfully been associated as a business user. I use TeamViewer strictly for personal use, helping people close to me with their computers. I'm a software developer, so it's natural they turn to me when things start malfunctioning. Everything worked fine up until today.
I tried downgrading to v12 both on my end AND the client end, letting the client have the same software as I use, and the same phenomenon appeared. The client ID is [personal information removed by moderator].
This means that in my case, the problem is not related to version 13 at all. I have filed the case under the header TeamViewer 13 because there was no other suitable place for it, in my opinion.
Same issue for me and I'm recognized as a free user.... This is hapening since Friday
I have the same problem since June 6th.
Same issue. Diconnected after 57 seconds, and I am registered as free/non commercial user.
Should be a bug I guess which would need to be corrected ASAP.
Or if this is a manner to force users to pay a commercial version, I don't think it is a good idea to get every user angry...
same here, but question any one of you. using windows 10 pro?
yes im using win 10 pro
No, I am using Windows 10 family. And same issue.
I'm using windows 10 HOME
I am an individual userIOS display business usersI occasionally use teamviewer to download files Can I change to a personal user? ThanksMy TeamViewer ID [personal information removed]Thank you
The lifting of commercial restrictionsNot commercially availableConnect your personal computerMy TeamViewer ID [personal information removed]Thank you
@andsimYes, I'm using Win 10 Pro (1803 - Build 17134.81)
my account is free and personal use but when i install in my laptop and login my account and access my home pc, session log out after few sec saying business trial. same account i login to my existing pc or to other pc, it doesnt not auto log out. I did install basic installation and personal use and at about teamviewer it shows FREE. any idea on how to resolve this issue.