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    • Customize Emails

    User: "gigabove"
    gigabove

    I am trying to change what informatioin is sent to my customers when tickets are create, updated or clsoed.  Where is the listing of SeviceCamp meta tags?  For instance, I am trying to add the resolution to closed ticket email and I don't see that option anywhere.

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      User: "Yervand_PM"
      Yervand_PM
      Staff member
      Accepted Answer

      Hi

      At bittom of notification edit window there is a "?" question mark. By clicking on it
      window with all available placeholders will be displayed.

       

      Yervand
      Product Owner
      User: "MRomero"
      MRomero

      Thanks!

      It helped me a lot.

      Be skeptical, stay safe
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