link icon
Ask The Community

Creating an Account

When creating a new account there were two problems,

The token sent was invalid ( as reported when we tried to use it)

And when i tried to create another accout, because I could not see how to get the original account to resend an authorization token, there was a problem with reCaptcha, I kept getting a message that there was a problem with the internet connection ( which was not the case as I was working on the machine remotely) and to reload.

What should we do?





  • Natascha
    Natascha Posts: 1,292 Senior Moderator

    Dear @PeterAdam,

    Thank you for your post. 

    Do you receive any error message when you try to sign in with your account? 
    Maybe you can provide a screenshot? Please make sure to not post any personal information :) 


    German Community Moderator [on Parental Leave 🙋‍♀️]
Sign In or Register to comment.