The new comment plague
I think that my continued payments for yearly use of the program constitute acceptance. But marketing teams everywhere are asking paying customers to rate their software. Please provide a means of opting out of your **bleep** marketing program. If I'm unhappy with the program I promise I'll call.
Best Answer
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Hello @ldweldon,
Thank you for your clarification.
Please know this is not feedback sent to TeamViewer, but a feature of your TeamViewer account that allows you to comment on your own sessions. After a session, you can enter any notes regarding it, such as reason for connecting.
These comments appear in the Management Console under Connection Reports section, under the 'Notes' column.
You can disable this feature in the TeamViewer application, as well as in the Management Console.
In the TeamViewer application, Go to Extras | Options | Computers & Contacts (TeamViewer | Preferences | Computers & Contacts on Mac). Un-check the box for 'Show comment window after each session'.
In the Management Console, click your profile in the upper right corner, and select 'Edit Profile'. The same check-box will be seen under 'General'.
As this is an account-based setting, you only need to un-check the box in one of the two locations.
Hope this helps!
Josh P.
Senior Community Moderator
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5
Answers
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First it shows image1 then it removes that and shows image2...
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Hello @ldweldon,
Thank you for your clarification.
Please know this is not feedback sent to TeamViewer, but a feature of your TeamViewer account that allows you to comment on your own sessions. After a session, you can enter any notes regarding it, such as reason for connecting.
These comments appear in the Management Console under Connection Reports section, under the 'Notes' column.
You can disable this feature in the TeamViewer application, as well as in the Management Console.
In the TeamViewer application, Go to Extras | Options | Computers & Contacts (TeamViewer | Preferences | Computers & Contacts on Mac). Un-check the box for 'Show comment window after each session'.
In the Management Console, click your profile in the upper right corner, and select 'Edit Profile'. The same check-box will be seen under 'General'.
As this is an account-based setting, you only need to un-check the box in one of the two locations.
Hope this helps!
Josh P.
Senior Community Moderator
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That was great! Thank you.
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Hi there,
Guide above is outdated (now is the version 15) and therefore useless:
I was trying to follow your guide https://community.teamviewer.com/English/discussion/51970/the-new-comment-plague but unfortunately I was not able to find this option in my menu in my teamviewer - and btw., I have the latest TV ver. 15 (see the screenshot)
Any idea how to switch off this annoying commenting window in my version of teamviewer?
FeedbackSolution is appreciated !0