The new comment plague

I think that my continued payments for yearly use of the program constitute acceptance. But marketing teams everywhere are asking paying customers to rate their software. Please provide a means of opting out of your stupid marketing program. If I'm unhappy with the program I promise I'll call.

Find more posts tagged with

Accepted answers

JoshP

Hello @ldweldon,

Thank you for your clarification.

Please know this is not feedback sent to TeamViewer, but a feature of your TeamViewer account that allows you to comment on your own sessions. After a session, you can enter any notes regarding it, such as reason for connecting.

comment window 1.png

These comments appear in the Management Console under Connection Reports section, under the 'Notes' column.

comment window 2.png

You can disable this feature in the TeamViewer application, as well as in the Management Console.

In the TeamViewer application, Go to Extras | Options | Computers & Contacts (TeamViewer | Preferences | Computers & Contacts on Mac). Un-check the box for 'Show comment window after each session'.

comment window 3.png

In the Management Console, click your profile in the upper right corner, and select 'Edit Profile'. The same check-box will be seen under 'General'.

2019-01-14 10_07_18-TeamViewer Management Console.png

As this is an account-based setting, you only need to un-check the box in one of the two locations.

Hope this helps!

All comments

JoshP

Hello @ldweldon,

Thank you for your clarification.

comment window 1.png

These comments appear in the Management Console under Connection Reports section, under the 'Notes' column.

comment window 2.png

You can disable this feature in the TeamViewer application, as well as in the Management Console.

In the TeamViewer application, Go to Extras | Options | Computers & Contacts (TeamViewer | Preferences | Computers & Contacts on Mac). Un-check the box for 'Show comment window after each session'.

comment window 3.png

In the Management Console, click your profile in the upper right corner, and select 'Edit Profile'. The same check-box will be seen under 'General'.

2019-01-14 10_07_18-TeamViewer Management Console.png

As this is an account-based setting, you only need to un-check the box in one of the two locations.

Hope this helps!

ldweldon

That was great! Thank you.

JoshP

Hello @ldweldon,

Thank you for your message.

Would you please be so kind as to provide me a screenshot, so we may look further in to this?

Thanks in advance!

ldweldon

First it shows image1 then it removes that and shows image2...

jonMc

Hi there,

Guide above is outdated (now is the version 15) and therefore useless:

I was trying to follow your guide https://community.teamviewer.com/English/discussion/51970/the-new-comment-plague but unfortunately I was not able to find this option in my menu in my teamviewer - and btw., I have the latest TV ver. 15 (see the screenshot)

Any idea how to switch off this annoying commenting window in my version of teamviewer?

~~Feedback~~ Solution is appreciated !