Team Viewer programm has worked without problems on my computer with Widows XP for years. Now, with the advent of Team Viewer 14, it gave me a lot of conection issues untill it refused to connect anymore. Of course, I tried the procedure Help-Check for new version, but I got the message " An error occured while updating TeamViewer..." The older version, TeamViewer 11.0.63017 refuses to work when the remote is demanded from other computers. I have tried to install separately TeamViewer 14, but I got an error message regarding kernel32.dll. Does anyone know if and how this issue can be solved in Windows XP?
I consider this a crucial problem. Many academics in science possess software for instruments which do not work with superior edition of Windows. These sofware programs control still valuable measurement instruments. If Team Viewer 14 can not be made compatible with Windows XP and, moreover, it becomes the only version allowed, this will forced many of us to find other solutions. It is not convinient, but we got no other choice. However, I am expecting to receive a fair support. Thank you for all you have done, however, we appreciate it.