Commercial use - Connection time out
Comments
-
i'vw marked FREE, but blocking session after 2 mins of use...
what happened? using only for personal use...
0 -
My Account was again marked as "Commercial" . I Do not use it commercial !!!!
0 -
Thank you for your information that TV will not reply even waited for 2 months. It is time to switch. Good bye TV and thanks for the time we had, it was great, until I got blocked from accessing my home computer anymore
0 -
I got a reply and had my account fixed. How did you ask?
@tom10271 wrote:Thank you for your information that TV will not reply even waited for 2 months. It is time to switch. Good bye TV and thanks for the time we had, it was great, until I got blocked from accessing my home computer anymore
0 -
t blocked today and contacted them. Yet I will switch to other options today.
1 -
Happened to me as well, switching to **Third Party Product** now.1
-
Sad to see my TeamViewer no longer works. I continuously get a message that I'm using the service for commercial use when I'm not.
I've used this service to share images with friends. I see that you now automatically see any log in from Windows servers as commercial which is why I'm having issues.
Time to look for a new service as this no longer works for me.
1 -
Does anyone received a Mail ( Ticket ) from TV ? I contaced them yesterday but have no Mail received....
0 -
Waiting time it's not counted in days, more like in weeks or months.
0 -
I used teamviewer for the first time in months to try and connect to my GF's pc and it blocks me immediatly after a timeout after updating. I HAD REQUESTED TO UNBLOCK ME ALREADY but yet you failed to even reply to my mail. ******...
1 -
Hello,
im just using Teamviewer to connect to my own PC or a Buddys PC.
Now, after a session to my own PC, Teamviewer told me that my 7-day just started.
Is there a way to get the "free" license back?Thanks in Advance,
Fabian0 -
I'm getting the same too. Please help and reset my account. Thanks
0 -
I have the same issue..
It looks like they have disconntinued their support through their e-mail: [email protected]
I previously gotten help through their e-mail, since I have been flagged multiple times, even though I am a free user.
Dear TeamViewer Customer,
We are continuously working to optimize the way we handle your requests.
Which is why we have discontinued the usage of the support email address: [email protected] We now have a form on our website, solely dedicated to handling all your requests: www.teamviewer.com/support Please use this form for any future request to TeamViewer.
For readily available tips and ongoing expert discussions on TeamViewer-related issues, please join us on our community https://community.teamviewer.com and be part of the global TeamViewer Community.
Thanks for understanding.
Your TeamViewer Support Team0 -
The appeal form is here:-
https://www.teamviewer.com/en/support/commercial-use-suspected/
you must include ID from the affected TeamViewer ID "allow remote control panel.
0 -
@L1nkside wrote:Hello,
im just using Teamviewer to connect to my own PC or a Buddys PC.
Now, after a session to my own PC, Teamviewer told me that my 7-day just started.
Is there a way to get the "free" license back?Thanks in Advance,
FabianThe form is here:-
https://www.teamviewer.com/en/support/commercial-use-suspected/
make sure you include the ID from the affected system. Its the 9-digit number on the allow connections page.
0 -
@jonairey wrote:I'm getting the same too. Please help and reset my account. Thanks
form is here.
https://www.teamviewer.com/en/support/commercial-use-suspected/0 -
@Dr4co wrote:I have the same issue..
It looks like they have disconntinued their support through their e-mail: [email protected]
I previously gotten help through their e-mail, since I have been flagged multiple times, even though I am a free user.
Dear TeamViewer Customer,
We are continuously working to optimize the way we handle your requests.
Which is why we have discontinued the usage of the support email address: [email protected] We now have a form on our website, solely dedicated to handling all your requests: www.teamviewer.com/support Please use this form for any future request to TeamViewer.
For readily available tips and ongoing expert discussions on TeamViewer-related issues, please join us on our community https://community.teamviewer.com and be part of the global TeamViewer Community.
Thanks for understanding.
Your TeamViewer Support Teamform is here:- https://www.teamviewer.com/en/support/commercial-use-suspected/
0 -
Same annoying issue.
I am not using TV for work purposes, im connecting to my home computer to do private stuff, yet it keeps blocking my connection.
0 -
I constantly had a sign that the system was used for commercial purposes and I have 5 minutes. BUT !!!!
1. the system does not even give 5 minutes, knocks out after 1 minute.
Worked only with their home devices.
How can I remove this restriction?1 -
Team viewer stopped working saying that it detected a commercial use!
It was a teamviewer mistake.
I need to access my computer!1 -
I have exactly the same issue.
I use TV only to help friends and I get "suspicious commercial usage"
TV support: What should I do?
0 -
So i filled out the form like a month ago, little over one week ago i got an email saying they sorted it. But they didn't, still got the same popups as before. So i wrote back saying it didn't work. Over a week later, no response.
Now i filled out a new form, for the 3'th time. This is getting annoying really fast tbh.
2 -
How i said!
Remote connection disconnects after ± 2 minutes.
I have the free licence, and use this only for my father his laptop to help.TV says this is a comercial use and stop.
Help
1 -
Just wanted to add my "me too". I've been using Teamviewer to help out family and friends but suddenly this is commercial use. I have submitted a ticket, so I will see what happens.
1 -
My advice? Give TeamViewer the boot and install A n y d e s k instead. Takes a bit of getting used to, but I now prefer it to Teamviewer. No more accusations of using software in a commercial environment. Goodbye TeamViewer.
0 -
You are not the only one. It seems teamviewer policies have changed and commercial detection algorithms have become more sensitive. Unlocking may work but only for a while.
The good news is that you can look for other free solutions now. Because I used teamviewer for years (I have a commercial license too) and thought it was perfect I never looked at what new solutions appeared on the remote control market. But actually there are several other good solutions for personal and free remote desktop control available now!
I wont post them here because it would not be fair to teamviewer. Google is your friend.
2 -
I've just updated the Android APP, and the one star reviews caught my eye. There are countless of users complaining of the same thing, and there's the catch: TV can't edit your comments mentioning competitors. I guess that this might be the only way to make them react / change their minds / policy, lowering the global note and systematically mentioning competitors.
0 -
I recently install TeamViewer in my new mac machine and the free version change to commercial version.
I am connected for my personal use only, how can i reactivate free license.
I am rarely using team viewer to connect.
0