Newbie here.
There is probably a simple fix to this, but I am not sure how to go about to fix it. Any help would be appreciated!
Hi @dikeosp and @ThiagoX6,
Thank you for contacting us.
Can you kindly contact TeamViewer support team for license moves reset please via TeamViewer support page.
Meanwhile, kindly login to TeamViewer management console with your license account and check again the moves please.
If you would like to deactivate any registered ID, please select Deactivate.
Hope it would be helpful.
Best,
Ying
Hi Gabriel,
Thank you very much for the fast reply in the private message
My colleagues from our support team reset your remaining moves to 10. So, you should now be able to remove the device from your Management Console.
Please note that this is a special exception from our side If you need constantly more than three devices, you may consider buying a Premium license.
Wish you a great day. If there are any further questions, please do not hesitate to contact us again.
All the best,Natascha
I have this same issue, no more moves! I was forced to delete my device the other day for no obvious reason and now it wants another slot! Please give me some moves so I can work again.
Good morning, How can I reset the counter of active devices. I have a lifetime license, but I used the number of changes. Greetings, Luke
I try to access the link of TeamViewer support team for license moves reset as your mention above but this page are redirect to home page of community blog, Could you please help to check
Dear Support,
I use the business plan and I would like to reset the moves for add the new deviese to my account
So, What shall I do?
Thanakid
I am trying to deactivate any of the ID, i have this error "no license moves left". I have trying I just got my license on March this year 2021
hello, i need to use the team viewer to work urgently!!!
But when I install and try to activate the license, a message says that it has reached the maximum number of license moves.
I try to disable other computers to which I no longer have access, but the message also does not allow me to disable. and says "you have reached maximum number of moves.
Dear Support Team,
I'm having the same error "" No license moves left" from my teamviewer account which is [personal information removed]
Thank you for your support.
Best regards,
Hit the limited of installation. So login to Management Console and tried to deactivate device.
system prompt error "No license moves left"
I am also facing the same issue can you reset the move for me ?
hello im having the same issue "No license moves left" from my teamviewer account
Please reset my moves .
are you serious , No one answers the phone. I have been trying for almost a year ,And actually this problem is very old, strange why it is not fixed yet
Please help with the solution,You embarrassed me at work
Hi @khaled112
Thank you for your post.
Can you kindly contact TeamViewer Support Team or raise a Ticket regarding the discussion and assistance about your licence moves please.
Best Regards.
Ying_Q
I Try to Deactivate device to log in from other Device but its Not Work
why no any slove for this problem
Thank you very much!
Hi @GoldenWeb
Can you please send me your email address in a private message?
I may then ask somebody to follow up.
Thank you in advance and have a great day.
When i try to deactivate any of the ID, i have this error "no license moves left".
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