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BUY THE PRO,STILL FREE VERSION

Please help me for this question. I paid on my phone, but the account still free version.

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  • Yuri_TYuri_T Posts: 1,743 Moderator

    Hi @downutz ,

    Thank you for your post.

    Have you purchased TeamViewer license?
    If so, please contact our support team in order to assist you individually.

    If not, and you got an error message such as commercial suspected, please fill out the form in order to assist you further.

    Hope this will help you.
    All the best, 
    Yuri

    Community Moderator
    コミュニティモデレーター
  • downutzdownutz Posts: 2

    Ty for response

    I bought it for the iPhone, and when I log in, both on the iphone and on the PC, it says that the version is Free, and the card debit has remained

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