Business License new device added says Free License
I have a Business License subscription that I started back on Version 12, and have upgraded to each version since and am currently running Version 14 latest release.
Got a new PC, installed TeamViewer 14 today, double-checked / followed the steps at https://community.teamviewer.com/t5/Knowledge-Base/Activate-Business-license-legacy/ta-p/17233#toc-hId--**Please do not post TeamViewer IDs**
However, the TeamViewer on my new PC still says "Free License (non-commercial use only)
I am definitely logged into my TeamViewer account both here on the site and in the full app on my PC, I definitely Added the new PC in Edit profile > License > Add new device and it shows both my TeamViewer ID and the new PC's name (and I have not exceeded my 3 device limit - in fact I even tried deactivating / removing an old PC I'm getting rid of) but still no luck.
Can someone please tell me what I'm missing?
I need to do Remote Support for my clients over the weekend from this new PC as I've transferred all of my important work info to it, so I would truly appreciate any assistance please.
Thanks very much!