How do I cancel support tickets?

Options
Dweav79
Dweav79 Posts: 1
in General questions

I submitted a couple of support tickets the other day for the free version and want to cancel them. I'm moving on from TeamViewer and don't want to waste anyone's time. How can I go about canceling the tickets?

Tagged:

Comments

  • Yuri_T
    Yuri_T Posts: 2,256 [Former Staff]
    Options

    Hi @Dweav79 ,

    Thank you for your post and we are sorry to hear that.

    Unfortunately, there isn't a way to cancel your support ticket once you have submitted.
    You can simply ignore the reply from our support team if you do not need it.

    However I would like to say if you change your mind and want to start using TeamViewer again feel free to contact us.

    All the best,
    Yuri

    Former Japanese Community Moderator
Trustpilot

Categories

This Week's Leaders