Very Disappointed

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madfun
madfun Posts: 1
in General questions

Been using teamviewer for a while personally. Have now upgraded and paid $430 but it is still kicking me out and saying I'm trying to use it commercially when I haven't paid.

I don't know if this is the right place to raise this, but i can't find anywhere else to email or chat to support?? No idea what "label" to use, more frustration..

Hoping for a quick solution

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  • Yuri_T
    Yuri_T Posts: 2,256 [Former Staff]
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    Hi @madfun ,

    Thank you for your post.

    You need to activate your license in order to use as a licensed version.

    Please check your email if you have received an order confirmation e-mail from the TeamViewer Accounting and click Get me started in the e-mail to activate your license on your TeamViewer Account.

    Please have a look this article for more details and if you have any further questions, please do not hesitate to contact our support team.

    All the best,
    Yuri

    Former Japanese Community Moderator
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