Can not connect to partner Samsung to Mac

I can connect to my other Galaxy (S8) from my main phone (S10+) but I get the message "Can not connect to partner" when I try to remote my Macbook Pro (2011) or our PC. Any help appreciated

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RH2009

Hello I am trying to connect to my computer from my Ipad. I am able to chat between my ipad and computer but not remote connect please, please, please, advise

Ying_Q

Hi @ItsZSquirrel,

Thank you for posting.

Can you kindly check the following KB articles please:

Supported system - MacOS to check whether your current operating system is supported
How to control a Mac running macOS 10.14 or higher to set up the accessibility for remote connections

Hope the information above will be helpful to you.

Regards

Ying_Q

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