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missing toolbar v15.1 and Windows10

I was forced to upgrade to Windows 10 and, running under a paid license of TeamViewer 15.1, I no longer have any access to the dropdown toolbar. What to do?

Best Answer


  • JeanK
    JeanK Posts: 6,185 Community Manager 🌍

    Hello @Ed15,

    Thank you for your message.

    Of which dropdown toolbar are you talking about? Could you make a screenshot to make it more explicit?

    Moreover, do you have the latest version of 15.1?

    If not, please update your TeamViewer to the latest version: Download TeamViewer 15.1.3937 

    I hope this could help. If not, do not hesitate to ask your questions here.



    Community Manager


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  • Ed15
    Ed15 Posts: 2

    It turns out I had downloaded the mobile version! All sorted out now, thx.