link icon
Ask The Community

Activation mails not sending to new agents

We've been having issues sending the activation mails to new agents within our corporation.
This worked fine before, but 3 agents are now not receiving the emails..
Removing the account and using a different mailaddress does not fix the issue.

Is there something i'm missing here, cause this is causing severe frustration within the team.

Best Answer


  • DK-TMG
    DK-TMG Posts: 5

    I can confirm our user has received the email. Thank you for the fix.