Help! Lost access to 400+ clients which are now on an old version ? And my license is showing FREE w

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pp6
pp6 Posts: 1
in General questions

Hello,

since today i can't access our machines spread around the globe AND since a few days our license is shown as free out of nowhere. The clients are not accessible / managed by humans so we need TV access. 

Best Regards

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  • JeanK
    JeanK Posts: 6,987 Community Manager 🌍
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    Hello @pp6,

    Thank you for your message and welcome to the TeamViewer Community! ?

    As you cannot login to submit a support ticket, please contact our customer support via phone: https://www.teamviewer.com/en/support/contact/

    They will help you solving your license issue. ?

    Best regards

    Jean

    Community Manager

Trustpilot

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