I can’t delete the old compute ID and add a new ID

Hi @eronryabets,

Thank you for your message and welcome to the TeamViewer Community! ?

I’m sorry to hear about the issue you were experiencing.

As the language showed in your screenshot is not English, unfortunately we couldn’t identify the exact error message.

To help you find a solution ASAP, I would recommend creating a support ticket with the required information.

Alternatively, you can contact our support directly, they will be able to help: https://www.teamviewer.com/en/support/contact/.

I hope the information above would be helpful!

Best regards,

Fiona