We would like to announce that as of May 26th, 2020, TeamViewer will no longer be actively supporting iOS 10 and iOS 11 operating systems for upcoming TeamViewer app releases.
Stopping the active support of an operating system means
that no updates or fixes which are specific to these operating systems will be implemented and
that TeamViewer versions newer than TeamViewer in version 15.5 won´t be compatible with these operating systems and
that the TeamViewer Support team can not provide any kind of support for cases when using TeamViewer on these operating systems
What does this mean if your iOS device is running iOS 10 and iOS 11 as an operating system?
If you are using iOS 10 until now, you can still use your current working TeamViewer apps, but please keep in mind that an update of your app won´t be possible. This being said, using a newer TeamViewer version than your current working TeamViewer app is not possible with iOS 10 and we will not be able to provide you with any fixes or support.
If you are using iOS 11 until now, you can upgrade your iOS to a newer version (= iOS 12) and continue using the TeamViewer apps as usual.