Highlighted
Posted by
Photon

2FA added to my account by TeamViewer

I'm not a frequent user but use TV when trying to help friends and family. I tried to log in this morning to my account. ( I created this new account to post here). Somehow 2FA is enabled and I didn't enable it. I am unable to access my account since I didn't set up 2FA and don't know the 16 digit code. I don't mind if my other account is deleted so I can create another one with it. Please contact me on how I can get this handled. Thank you!

1 Reply
1 Reply
Highlighted
Posted by Moderator Moderator
Moderator

Re: 2FA added to my account by TeamViewer

Hello @LFR623,

Thank you for your message. 🙌

You will find all the information you need here: Unable To Disable 2fa even with the Recovery code

Best,

Jean

French Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution button below. ✅
You can also say thanks by clicking on the Thumbs Up button!
Thanks for being an active member of our Community!