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Posted by
Henagon

Account Payment Issue - I paid the renewal my Business plan but it is Free plan now

Hello,

Here is m Account Payment Issue, I paid the renewal my Business plan but it is Free plan now, so that I cant raise a ticket. 

Nothing could help me on this community knowledge and article. 

Please advise.

*Could better to leave a direct contact or message box for payment issue.

Thanks, anyway.

fccc

1 Reply
1 Reply
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Posted by Moderator Moderator
Moderator

Re: Account Payment Issue - I paid the renewal my Business plan but it is Free plan now

Hello @fccc,

Thank you for your message and welcome to the TeamViewer Community! 🙌

Could you please log out and in again? Your license should be working.

Best regards

Jean 

French Community Moderator

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