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Posted by
Digon

Cannot access www.teamviewer.com - Too Many Redirects

Since 25/04/17 unable to access the TV website.  Redirected to teamviewer.com/error too many redirects.  Tirid from multiple ISP's and IP's.  Anyone else in the UK experiencing this problem.  Cleared Cache, Cookies etc.  Can't even get to support pages.

2 Accepted Solutions

Accepted Solutions
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Posted by Community Manager
Community Manager
Solution

Re: Cannot access www.teamviewer.com - Too Many Redirects

Hi all,

I just got an update from our devs:

The issue is fixed now. 

Can you confirm, whether it is working for you? 

Thanks,

Esther

Community Manager

Did my reply answer your question? Accept it as a solution to help others.

View solution in original post

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Posted by
Digon
Solution

Re: Cannot access www.teamviewer.com - Too Many Redirects

All good now!  Thanks for the update

View solution in original post

13 Replies
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Posted by Community Manager
Community Manager

Re: Cannot access www.teamviewer.com - Too Many Redirects

Hi ITAV,

Thank you for your post.

Can you send us a screenshot of the errormessage and can you say, whether it apears just on specific pages or on all areas of teamviewer.com?

Thanks in advance,

Esther

Community Manager

Did my reply answer your question? Accept it as a solution to help others.

Posted by
Digon

Re: Cannot access www.teamviewer.com - Too Many Redirects

Ip Add [IP removed] and [IP removed] using IE "This Page Can't" be displayed" 

Using Chrome 

This page isn’t working

www.teamviewer.com redirected you too many times. 

It appears on a few different TV URL's and have also tried on other RDP sessions.  For example /downloads gives a 404 and /download give the same error and redirects to www.teamviewer.com/error/  

On my phone using cellular data I get exactly the same thing.

I hope this helps.

 

 
11 Replies
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Posted by
Digon

Re: Cannot access www.teamviewer.com - Too Many Redirects

I have exactly the same problem.

ISP Virgin. UK

 

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Posted by
Photon

Re: Cannot access www.teamviewer.com - Too Many Redirects

I have the same problem from multiple ISP's in the UK (Virgin, Three and Janet).

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Posted by
Digon

Re: Cannot access www.teamviewer.com - Too Many Redirects

This ticket needs elevating to urgent status. It's a complete failure.

See twitter for other users having the same issue...

https://twitter.com/search?q=%40TeamViewer&src=typd

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Posted by Community Manager
Community Manager

Re: Cannot access www.teamviewer.com - Too Many Redirects

Hi there,

@patrickmacdona you are totally right and we are handling the case with urgency.

I can confirm, that our devs are already working on the issue. I keep you posted!

Thank you all,

Esther

Community Manager

Did my reply answer your question? Accept it as a solution to help others.

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Posted by
Digon

Re: Cannot access www.teamviewer.com - Too Many Redirects

Thanks for letting me know.

Highlighted
Posted by Community Manager
Community Manager
Solution

Re: Cannot access www.teamviewer.com - Too Many Redirects

Hi all,

I just got an update from our devs:

The issue is fixed now. 

Can you confirm, whether it is working for you? 

Thanks,

Esther

Community Manager

Did my reply answer your question? Accept it as a solution to help others.

View solution in original post

Highlighted
Posted by
Digon
Solution

Re: Cannot access www.teamviewer.com - Too Many Redirects

All good now!  Thanks for the update

View solution in original post

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Posted by
Digon

Re: Cannot access www.teamviewer.com - Too Many Redirects

Yes . all good now thanks!

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Posted by
Photon

Re: Cannot access www.teamviewer.com - Too Many Redirects

canno t sign into my account and ee friends

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Posted by
Henagon

Re: Cannot access www.teamviewer.com - Too Many Redirects

Network issue?

 

How are you connecting?

Can yout access http://google.com?

 

Provide details about the network environment.

 

When did this start?

Can you access anything else?

What is the client machine?

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Posted by
Photon

Re: Cannot access www.teamviewer.com - Too Many Redirects

read