Cannot access www.teamviewer.com - Too Many Redirects
Since 25/04/17 unable to access the TV website. Redirected to teamviewer.com/error too many redirects. Tirid from multiple ISP's and IP's. Anyone else in the UK experiencing this problem. Cleared Cache, Cookies etc. Can't even get to support pages.
Best Answers
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Hi all,
I just got an update from our devs:
The issue is fixed now.
Can you confirm, whether it is working for you?
Thanks,
Esther
Former Community Manager
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All good now! Thanks for the update
6
Answers
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Hi ITAV,
Thank you for your post.
Can you send us a screenshot of the errormessage and can you say, whether it apears just on specific pages or on all areas of teamviewer.com?
Thanks in advance,
Esther
Former Community Manager
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Ip Add [IP removed] and [IP removed] using IE "This Page Can't" be displayed"
Using Chrome
This page isn’t working
www.teamviewer.com redirected you too many times.
- Try clearing your cookies.
- ERR_TOO_MANY_REDIRECTS
It appears on a few different TV URL's and have also tried on other RDP sessions. For example /downloads gives a 404 and /download give the same error and redirects to www.teamviewer.com/error/
On my phone using cellular data I get exactly the same thing.
I hope this helps.
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I have exactly the same problem.
ISP Virgin. UK
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I have the same problem from multiple ISP's in the UK (Virgin, Three and Janet).
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This ticket needs elevating to urgent status. It's a complete failure.
See twitter for other users having the same issue...
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Hi there,
@patrickmacdona you are totally right and we are handling the case with urgency.
I can confirm, that our devs are already working on the issue. I keep you posted!
Thank you all,
Esther
Former Community Manager
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Thanks for letting me know.
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Hi all,
I just got an update from our devs:
The issue is fixed now.
Can you confirm, whether it is working for you?
Thanks,
Esther
Former Community Manager
6 -
All good now! Thanks for the update
6 -
Yes . all good now thanks!
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canno t sign into my account and ee friends
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Network issue?
How are you connecting?
Can yout access http://google.com?
Provide details about the network environment.
When did this start?
Can you access anything else?
What is the client machine?
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