Entry in the Team Viewer "Allow List" cannot be removed and is preventing any other system accesing it.
Have TeamViewer (V 15.10.5) installed on 2 fully updated Windows 10 PCs.
System "A" is at an office and it will be contacted by system "B" from remote locations.
There is an entry in the "Allow List" which cannot be removed which is preventing all other systems accessing system "A".
I've tried removing the entry using the following;
At this point, an error dialogue opens with the message "If you want to grant access only for particular computers or accounts, you will have to add at least one computer or one account to the list".
Clicking OK in the error dialogue takes me back to step 3 (above) with the entry still in the Allow List.
Any assistance in removing the Allow List entry would be greatly appreciated.
Thank you for your post 🙌
It is not possible to have an allow list that has no users in it, as in this case all connections would be denied.
Instead, just change the radio button back to 'Deny Access for the following partners'.
You can leave this field blank.
Please click Deny access for the following partners and click OK.
Hope this will be helpful 😊
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Thanks Yuri for the prompt response - very much appreciated.
So what you're saying is if I change the radio button from "Allow" to "Block", any entries in the current "Allow" list will be ignored and the empty "Block" list will be enforced.
Is this correct?