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Posted by
Henagon

Created a company instead of joining one

Hello,

I'm a new user who created an account to join my company's premium account and I accidentally created a new company. How do I delete that and join theirs?

 

Thanks

3 Replies
3 Replies
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Posted by Moderator Moderator
Moderator

Re: Created a company instead of joining one

Hello @corycarrillo,

Thank you for your message and welcome to the TeamViewer Community! 🙌

First, you will need to delete your company profile:

Once this is done, the administrator of your license will need to add you to the company profile:

I hope this could help. 🍀

If not, do not hesitate to ask your questions here. 👇

Best regards

Jean

 

French Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution button below. ✅
You can also say thanks by clicking on the Thumbs Up button!
Thanks for being an active member of our Community!

Highlighted
Posted by
Henagon

Re: Created a company instead of joining one

Thank you so much, I called customer service and those were the exact steps they gave me and it works.

 

 

Highlighted
Posted by Moderator Moderator
Moderator

Re: Created a company instead of joining one

Hello @corycarrillo,

Ufff...I'm glad I didn't tell you something wrong, then! 🙈😅

Thanks for your feedback - if you have any question, do not hesitate to come back!

Take care 🍀

Jean

French Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution button below. ✅
You can also say thanks by clicking on the Thumbs Up button!
Thanks for being an active member of our Community!