Highlighted
Posted by
Henagon

Forgot My Security Code

Hello,

I have forgotten my security code for one of my accounts (unfortunately free tier) and cannot log into that account?

Is there a way to submit a ticket for that account (without logging because above), or get help accessing it?

 

1 Reply
1 Reply
Highlighted
Posted by Moderator Moderator
Moderator

Re: Forgot My Security Code

Hello @knightshae,

Thank you for your message and welcome in the TeamViewer Community! 🙌

We explain how to proceed in this post right here: Re: Unable To Disable 2fa even with the Recovery code 

Best,

Jean

French Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution button below. ✅
You can also say thanks by clicking on the Thumbs Up button!
Thanks for being an active member of our Community!