How do you think can we automate or improve service queue assignments?

Ravi
Ravi Posts: 53 [Former Staff]

Hi folks,

With the TeamViewer Service Queue, you are able to organize spontaneous customer support on the team. Support requests are collected in the service queue and depicted using a service case. (More information can be found here)

We would like to know from you, how we could improve this feature.

Please let us know your thoughts and ideas. 

Thanks,

Ravi