Ticket number #3196721
I am unable to set up TeamViewer onto my PC. when I begin to install it I get a message 'Rollback Framework failed to initialise' Please send me help on what to do to fix this problem.
Hi!
I know you have already received a response elsewhere, but I wanted to post the answer given to you for others.
Anyone experiencing this issue, can you please follow the below instructions? -Please remember never to follow instructions you don't understand.--Please be careful when editing anything in AppData or when editing registries--All instructions are at the users own risk, a mistake can cause a lot of problems so BE SURE!-
1) Completely uninstall TeamViewer. Go to Control Panel>Programs and Features>Uninstall or change Program>Teamviewer>Uninstall
Make sure you check the option “Remove settings". 2) Hold down the Windows key on the keyboard and press the R key. This will open the Run box. Type %appdata% and hit enter. Alternatively, type %localappdata% for local app data. That will open the Application Data folder. Normally the folders are present in: C:\Users\{user name}\AppData\Roaming C:\Users\{user name}\AppData\Local Delete all folders with TeamViewer name. 3) In Windows search field type "regedit" command and press Enter. Open path:
(for 32 bit machines) HKEY_LOCAL_MACHINE\SOFTWARE\ and delete TeamViewer folder.
(for 64 bit machines) HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node and delete TeamViewer folder." Restart your PC. 3) Download the latest version from our website and install it again.https://www.teamviewer.com/en/download/windows/
Have a good one!-Scotty
Hi Scotty,
My install of Teamviewer was working well yesterday and now it won't work at all. When I click the Teamviewer shortcut the following message comes up:
Windows cannot find C:\Program Files (x86)\TeamViewer\TeamViewer.exe. Make sure youhave typed the name correctly, then try again.
TeamViewer is in that location.......
The MUCH easier way to install on win 10 is: -Right-click on the downloaded file and click Run As AdministratorIt will install simplyIts that that simple..Have a nice day
-Right-click on the downloaded file and click Run As Administrator
It will install simply
Its that that simple..
Have a nice day
@Scotty wrote: Hi!I know you have already received a response elsewhere, but I wanted to post the answer given to you for others.Anyone experiencing this issue, can you please follow the below instructions?-Please remember never to follow instructions you don't understand.--Please be careful when editing anything in AppData or when editing registries--All instructions are at the users own risk, a mistake can cause a lot of problems so BE SURE!-1) Completely uninstall TeamViewer. Go to Control Panel>Programs andFeatures>Uninstall or change Program>Teamviewer>Uninstall Make sure you check the option “Remove settings".2) Hold down the Windows key on the keyboard and press the R key. Thiswill open the Run box.Type %appdata% and hit enter. Alternatively, type %localappdata% for localapp data. That will open the Application Data folder.Normally the folders are present in:C:\Users\{user name}\AppData\RoamingC:\Users\{user name}\AppData\LocalDelete all folders with TeamViewer name.3) In Windows search field type "regedit" command and press Enter.Open path:(for 32 bit machines) HKEY_LOCAL_MACHINE\SOFTWARE\ and delete TeamViewer folder.(for 64 bit machines) HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node and delete TeamViewer folder." Restart your PC.3) Download the latest version from our website and install it again.https://www.teamviewer.com/en/download/windows/Have a good one!-Scotty
Anyone experiencing this issue, can you please follow the below instructions?-Please remember never to follow instructions you don't understand.--Please be careful when editing anything in AppData or when editing registries--All instructions are at the users own risk, a mistake can cause a lot of problems so BE SURE!-
1) Completely uninstall TeamViewer. Go to Control Panel>Programs andFeatures>Uninstall or change Program>Teamviewer>Uninstall
Make sure you check the option “Remove settings".2) Hold down the Windows key on the keyboard and press the R key. Thiswill open the Run box.Type %appdata% and hit enter. Alternatively, type %localappdata% for localapp data. That will open the Application Data folder.Normally the folders are present in:C:\Users\{user name}\AppData\RoamingC:\Users\{user name}\AppData\LocalDelete all folders with TeamViewer name.3) In Windows search field type "regedit" command and press Enter.Open path:
(for 64 bit machines) HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node and delete TeamViewer folder." Restart your PC.3) Download the latest version from our website and install it again.https://www.teamviewer.com/en/download/windows/
I can't seem to get the installation to work at all. I keep getting the "rollback framework" error. I followed all the pervious suggestions, it didn't work.
It errors out when I select to install it with the "current user" option but it won't let me select the "run the program as the following user:". Every time I put in my PC user name and password it tells me it's incorrect.
I'm the only user on my PC and I am logged in as the administrator so what else could be causing this issue?
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