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I want to cancel my purchase

II just purchased a personal use license yesterday,
my card got charged, but I received no emails regarding the license!

I even checked my junkbox but there is nothing.

When I check my teamviewer, it is still in Free mode.

I want to cancel my purchase.

How can I do this when I didn't receive any message from Teamviewer after my purchase? Since my purchase was yesterday, I am still in the 7-day cancel period.

1 Reply
1 Reply
Posted by Moderator Moderator

Re: I want to cancel my purchase

Hi @Vladislav1 ,

Thank you for your post.

In order to assist you further, I have created a support ticket for you.
Please give us more information via the ticket.

I apologize for any inconvenience caused.

Kind regards,