One of our users has a Business license and is running TeamViewer 9 (can't upgrade as the company won't pay for a upgraded license)
He has one device on his license and is trying to add a second device to his license - so he can work from his home PC - and gets the error message when trying to add asecond device.
"License conditions exceed. Please remove one of your exisiting devices first." Yet it says he can have up to 3 devices on his license.
Any ideas as to how to get the second device to activate.