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Posted by
Henagon

Lost Remote Access to My Partners

I lost access to all my Partner PC. App is saying that I have to upgrade. I only have license for V.12

Also the App is saying that I am using a Free. It use to say Primium Business.

Thanks.

1 Reply
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Posted by Community Manager
Community Manager

Re: Lost Remote Access to My Partners

Hi @gvboydon 

Thanks for your post.

Can you verify in your TeamViewer under Help --> About TeamViewer, that you are using TeamViewer in version 12.

Plus: Are you logged in to your Computers & Contacts list?

If both are true, you should be able to see your license again.

Best, Esther

Community Manager

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