Recently logged on to TV after a break. My main PC name and id has been changed on the console?? My original name is still shown but i can't access it. the original name is the proper name of my PC. but my tablet and ipad show the new one. Anyone know how this might have happened. ( please bear in mind i only have one brain cell like DT so i might be a while for me to understand any of your replies Many thanks HO
The TeamViewer ID of your device shouldn't change. I explicitly say shouldn't because in some edge cases (like doing a major OS update), the TeamViewer ID might change. You will find all the information you need in our Knowledge Base article here: What is a TeamViewer ID?
You can edit the name of the devices you have added into your Computer & Contacts list in your Management Console, but also in the TeamViewer program itself, as the TeamViewer program is also featured with your Computers & Contacts list:
Click on the device
Go click on the grey gear icon and then on Properties
Edit the computer name in the Alias section
I hope this could help. 🍀
If not, do not hesitate to ask your questions here. 👇
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