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Meeting whiteboard, guest drawing appears in wrong area

When I host a meeting and try to allow my guests to use the white board, the marks appear approx 6 inches to the left of  where they are trying to draw. My marks appear  as expected. This appears to be related to my use of dual monitors. I am running Win 10 on a laptop with an extra HDMI monitor set to extend my desktop. If I disconnect the extra monitor, guest drawing appear correctly. Both monotrs are set to the same resolution.

1 Reply
1 Reply
Posted by Moderator Moderator

Re: Meeting whiteboard, guest drawing appears in wrong area

Hello @Btallon,

Thank you for your message and welcome in the TeamViewer Community! 🙌

We tested it and could not reproduce this issue.

Therefore, it seems to be related to the hardware/monitors you are using. We cannot provide any solution for this, unfortunately

I thank you in advance for your understanding. 🙏



French Community Moderator

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