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No connection to TeamViewer server


Our subscription license expired yesterday and has since been renewed but myself and a colleague's client cannot contact the Teamviewer server. Nothing has changed our side and we've re-installed, applied the new license key etc.

Both laptops have been restarted and I've tried a different network but no dice.

Any ideas?

1 Reply
1 Reply
Posted by TeamViewer Staff
TeamViewer Staff

RE: No connection to TeamViewer server

Dear @KernelPanic

Thank you for your post. I wished i could help you in the community, but your issue seems to be more complicate. 

I recommend you to contact our Support-Team directly. 

Thank you in advance.


Did my reply answer your question? Please accept it as a solution to help others, Thanks.