Posted by
Photon

Not receiving password reset emails or new trusted device emails

From reading in this community I see that this has come up before. But I can't see any solutions except activating 2FA, which I don't want to do as presumably I'd need to use 2FA every time I signed in.

Is there a way to find out what's going on? The email is not being caught by my spam filter, and I turned off my ISP's spam filter for a while and it still wouldn't come through. My email address does contain a hyphen but I guess that's not the problem.

Any advice?

1 Reply
1 Reply
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Posted by
Photon

Re: Not receiving password reset emails or new trusted device emails

Further to this, I had to set up a new account to post this message (because this isn't a trusted device!). The validation email for that new acount came through fine, so it doesn't seem like an email problem at my end.