Highlighted
Posted by
Photon

Payment acceptet but no license

We payed over 1000 USD for teamviewer a week ago.

We recieved the email that the payment was accepted, but we never recieved a licens.

We still dont have a licvens to active our account with...

1 Reply
1 Reply
Highlighted
Posted by Moderator Moderator
Moderator

Re: Payment acceptet but no license

Hello @JohnGrenaa

Thank you for your message and welcome to the TeamViewer Community! 🙌

Sometimes it takes a while until the activation link is received. Could you check if you have received it in the meantime?

Best regards

Jean 

French Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution button below. ✅
You can also say thanks by clicking on the Thumbs Up button!
Thanks for being an active member of our Community!