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Posted by
Henagon

Refund request

Hi,

I have purchased team viewer remote access by mistake and would like to get a refund so I can buy the correct version. How do I do this?

Thanks,

Sue

1 Reply
1 Reply
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Posted by Moderator Moderator
Moderator

Re: Refund request

Hello @sue-oleary,

Thank you for your message and welcome to the TeamViewer Community! 🙌

I recommend you to directly contact our sales team. 📞

They will cancel the wrong purchase and provide you with the right license: https://www.teamviewer.com/en/support/sales-inquiry/ 

Best regards

Jean

French Community Moderator

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