Remote Desktop freezes after connected and cannot see anything of the other side. The mouse is working as I tried to connect it from my phone as well and move my mouse around, but it won't show the screen. Any solution?
Thank you for your message and welcome to the TeamViewer Community! 🙌
Next time it happens, could you try toRefreshthe remote screenwithin the remote control session?
You will find how to proceed here:
I hope this could help. 🍀
If not, do not hesitate to ask your questions here. 👇
French Community Moderator
If my reply answered your question, help out other users and click the Accept as a Solutionbutton below. ✅ You can also say thanks by clicking on the Thumbs Up button! Thanks for being an active member of our Community!