Trying to open my TVS file but it will not open or play

adelecoone
adelecoone Posts: 1 ✭
in General questions

I have recorded a teamviewer video and saved the file. It is a .tvs formatted file. However, each time I attempt to play the video by double clicking on the file, it takes me to teamviewer where I go to 'Extras' and select 'Play or convert a recorded session'. I consistently get an error message in TeamViewer saying the file cannot be open. I am using TeamViewer version 13.

What shall I do? Your help is greatly appreciated

Thanks!

Comments

  • emoore09
    emoore09 Posts: 1

    me too!! i updated the version of teamviewer that I had to see if that was the issue, but nope! would appreciate if anyone has any ideas!!

  • TVS_User
    TVS_User Posts: 6 ✭✭

    I get an error as well when trying to open a .tvs file in TeamViewer.

Trustpilot

Categories

This Week's Leaders