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Posted by
Henagon

We have purchased remote Licence and not received an activation email

We have purchaced a licence a few hours ago and not recieved any activation email associated with the account

1 Reply
1 Reply
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Posted by Community Manager
Community Manager

Re: We have purchased remote Licence and not received an activation email

Hi @edelkidney 

Thanks for your message.

I checked earlier today and there are no known issues for the delay from a technical point of view, but please know our team is checking each order individually and there might be a small queue today.

They are working as fast as they can - and everybody should get the license activation as fast as possible.

I hope you got the activation meanwhile. Can you confirm?

Thanks,

Esther

 

Community Manager

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